Provide superior sales and customer support
LogicJunction's Virtual Insurance Agent solution provides helpful, human-like avatars who assist users interacting with online insurance portals. Using voice and gestures, these agents guide users, page by page, through on-line applications, answer questions, help with navigation, and sell more insurance. A powerful artificial intelligence engine allows users to ask questions and receive instant answers from the avatar.
Customize and control the experience
LogicJunction solutions integrate easily with existing online applications. By passing information between the systems, the experience can be personalized on an individual level. For example, greeting a user by name or tailoring the avatar's suggestions based on user specific data.
The administrator will enjoy unparalleled control over the environment since the avatars are real-time 3D animated characters whose speech, animations and appearance can be easily controlled via JavaScript or VBScript.
benefits
- Increases sales
- Lowers customer service costs due to fewer phone calls
- Enhances your brand image
- Delivers consistent and regulatory compliant information
- Differentiates your company from competitors
- Simplifies complex information for users
- Supports multiple languages
